With more than 1 billion active users
globally, WhatsApp is arguably one of the most popular messaging applications
out there. However, popularity comes with a price and WhatsApp hacks or at
least attempts to hack WhatsApp accounts are quite common. Our blog has talked
about certain aspects of WhatsApp security before. You can check out our older
entries about how it is possible to hack a WhatsApp account via voicemail or
how to reset a WhatsApp password to learn more on the topic. In this blog post,
however, we discuss certain measures that the users can take in order to
protect their WhatsApp account from hacking.
Protect WhatsApp with a Lock App
One of the most basic ways to avoid a
WhatsApp hack is using a lock pattern to access your account. Although WhatsApp
doesn't provide us with such a feature yet, there are a lot of third-party lock
apps out there that can help you safeguard your account from an unsolicited
breach. How does a lock app work? It uses the same basic principle that any
smartphone has where you can set a pattern to unlock your screen. Although it
might seem tedious to enter the pattern or a password each time you want to
access WhatsApp, please consider using it to secure your account.
Two-Factor Authentication
Perhaps some users may not be
familiar with two-factor or multi-factor authentication, but it should already
be a default by now. You can enable two-factor authentication via WhatsApp's
Security Settings. With the end-to-end encryption and two-factor
authentication, the possibility of a WhatsApp Hack decreases.
\Don't Forget to Log Out of Your
Account
The approach towards WhatsApp
security may differ slightly depending on whether you're using the mobile or
the desktop version. The desktop version might have certain liabilities,
especially if there is more than one person using the same computer. Although
it should be obvious, not all users log out of their account on a desktop once
they are done using the application. So how about making a new habit that will
actually be beneficial to you? After all, the application notifies you every single
time you log in to your account via a PC, so that is a very good way to track
your app access. If you receive a notification that someone has logged in to
your account, and it certainly wasn't you, that could be the first red flag
that someone is trying to hack your WhatsApp account.
If You Lose Your Device
No one wants to lose their phone, but
it happens sometimes. Although these days smartphones are often protected with
face recognition or fingerprint scanners, these types of authentication methods
do not guarantee that no one will access your phone. Just think about it like
losing your credit card. You would want to prevent anyone from abusing it,
right? The same goes for your smartphone and all of your apps.
If you contact the service provider
when you lose your phone, they will block the SIM card immediately. As for
WhatsApp, you can email the support desk, and the customer service will
definitely help you deactivate your account so that no one could exploit it.
What If My Account Was Hacked
Needless to say, sometimes all these
precautionary measures may not work. Sometimes you might experience a WhatsApp
Hack, and that's when you have to know a list of things you can employ to
prevent further information theft.
First, if you suspect that someone
hacked your WhatsApp account, you might want to remove the app, and then
reinstall it several times. Some security experts say that reinstalling the app
at different times of the day would also stop the WhatsApp hack from causing
you more trouble. Removing and reinstalling the application is burdensome, but
you may not have another choice. After all, your personal information is more
important than that. In fact, some recommend reinstalling WhatsApp every day,
so don't be surprised if, eventually, you will have to resort to that.
Second, if your WhatsApp got hacked,
the hackers might use your account to send phishing messages and other
corrupted content. Hence, it is a good idea to notify your friends and
relatives about it. You have to tell them that they mustn't respond to the
messages that come from your number, especially if those messages come with
outgoing links. If you fail to inform them about your WhatsApp Hack, it could
lead to further personal data theft and even more hacks. So it's not just about
you, it's about being responsible for other users, too.
Finally, we would like to go back to
one of the aspects we have mentioned already, and that is deactivating the
account. While we talked about deactivating your account in the case of losing
your device, you can also apply this measure if someone hacks your WhatsApp
Account. You can deactivate your account by reaching WhatsApp's technical
support via Suppor@watshapp.com. When you send them the email, make sure that
you include this line into the message:
Lost/Stolen: Please deactivate my
account
You can also use the phrase above in
the subject line of the email. After that, you should provide your phone number
with the calling code (+1 in front of your number if you're from the United
States). Then, the customer service will be able to help deactivate your
account.
As you can see, removing the
application and installing it again might be the best (albeit highly
cumbersome) way to prevent hackers from accessing your account again. At the
end of the day, you have to realize that employing a number of security
measures is highly important. Even the best of locks cannot prevent extremely
skillful hackers from entering a target system, so at least you should do
everything in your power to make it harder for these criminals to reach your
personal data.
